Private beta support

How can we help?

Support is handled personally during the beta. We'll respond as we can, but we do not promise a guaranteed response time.

What to include

Account or login: the email on your account and what happened when you tried to sign in.
Photo upload: the file type, approximate size, device/browser, and the error shown.
Cartoon problem: your pet's name, chosen style, approximate time, and a description of the issue.
Billing: the account email and the date and amount in question. Do not send full card details.
Future order or damaged product: the order number, item, and a photo of damage when relevant. Ordering is not currently open.